"All the information needed to survive in the RECLAIM area"
Check server status on our main page. If servers are operational, try restarting your connection. Contact HQ if issues persist for more than 15 minutes.
Document the bug with screenshots if possible. Note your browser version and operating system. Clear cache and cookies before reporting persistent issues.
Report problematic players with evidence. Our moderation team responds within 24 hours. Use in-game reporting tools when available.
Check your email for purchase confirmations. Payment processing can take up to 10 minutes. Contact support with transaction IDs for faster resolution.
Enable 2FA for maximum security. If locked out, use backup codes or contact support with account verification details. Never share credentials.